Lovekyn Kia is staffed by people who are as passionate about the Kia brand as its customers.
A well-known and highly respected name in the Surrey area, the Lovekyn business has been operating for a number of years and the team has embraced the Korean franchise delivering first class customer service along with enthusiasm and expertise for this increasingly popular brand.
The Lovekyn business is driven by dealer principal and owner Andrew Shelly who has 14 years experience in automotive retailing particularly in the customer service arena.
“We pride ourselves in operating with all the friendliness and down-to-earth approach of a small business which keeps customers coming back time and time again whilst implementing the processes typically found in much larger companies to maximise efficiency and service. Lovekyn customers can literally enjoy the best of both worlds.”
Andrew Shelly, dealer principal
“I started my working life with Citroen 25 years ago and being involved in Kia has taken me back to when Citroen was a new name in the UK. Kia has given me a new lease of life – it’s great to be involved with a young, vibrant brand which is just starting to establish its credentials.”
David Middleton, Used Sales Manager – 15 years at Lovekyn
The service advisors team has clocked up a collective 80 years plus in the motor industry – Dale Shearer, Dave Grainger and Russell Stephens Nield are the face of aftersales.
“The Lovekyn name has a long history in the Kingston area and there’s a lot to live up to so we do our very best to sustain its renowned reputation. We all own cars, drive cars and have to maintain them – we treat people the way in which we’d like to be treated. It’s a very simple but equally very effective attitude to business.”
Dale Shearer – 30 years in the industry whose first job was as an apprentice technician
“After 32 years here at Lovekyn I am well known and extremely well trusted by our customers. I am very much looking forward to developing a similar reputation which lasts over several years with the Kia brand.”
Colin Rowe, Aftersales Manager – started at Lovekyn in 1976 as a parts assistant